Sr. Network Support Engineer

Sr. Network Support Engineer 

(No .of Positions 2)

Job Location:

 Karachi, Pakistan

Gender:

Male

Education

  Bachelors/ Master (preferred) ( BS Computer or Network Engineering/CISCO Certified)

Experience:

 3-years ( Hand on experience with Pf Sense FeeBDS technoloigies)

 Skills Required:

·             Must have very strong verbal and written English communications Skills          (American  accent Preferred) and good interpersonal skills.

·         Knowledge of pfSense,Free BSD NAT, DHCP, DNS, HTTP, HTTPS, SSH, VPN, SMTP, WiFi,LAN,WAN and xDSL technologies.

·         Detailed knowledge of network protocols, Cisco CLI, VLAN’s, Server client      architecture.

·         Must have experience to configure and troubleshoot Cisco routers and switches

·         Serve on 24x7  technical support team at Complete Network Technology Network Operation Center (NOC).

Summary

·         Work alongside a team of technical support engineers.

·         ·Assist in solving more complex issues in conjunction with Jr. Network Engineers and handle escalations from Jr. Engineers.

·         ·Troubleshoot Internet connectivity, browser configurations, personal firewalls, email issues, VPN Connectivity and TCP/IP issues.

·         ·Work with on-site personal in trouble shooting network equipment and or equipment change out and provisioning.

·         ·Troubleshoot LAN, WLAN, DSL, TCP/IP, DNS and WAN Load Balancing issues.

·         ·Provide input for troubleshooting procedures and diagnostic tools for  routers and switches.

·         ·Responsible for handling customer calls with a positive problem-solving attitude.

·         ·May also perform additional duties such as; preventative maintenance and or other IT services.

Apply

Note:  This is 24X7X365 work environment; please don’t apply if you are looking to a 9X5 job.

 Send resume to hr@elixirflare.com