Customer Services and Logistics Manager

POSITION TITLE

 Customer Services and Logistics Manager

POSITION BASED IN

 Gujranwala – Pakistan

CLIENT'S DETAIL

 MNC Distribution House

GENDER

 Equal Opportunity Employer

PROFESSIONAL QUALIFICATION / EXPERIENCE

University Graduate from a reputed business school with 5 – 8 years in the SCM Role out of which 3 years of them in a managerial position managing both development and career lines employees.

Well trained on warehousing operation, layout design and quality assurance.

Strong leadership according to the company's 5 E's models

Strong communication, interpersonal and negotiating skills

Strong problem solving and analytical skills

Analytical Thinking

Strong impact and influencing skills

High level of organizational awareness.

PROFESSIONAL EXPERIENCE & JOB RESPONSIBILITIES

To Direct, Develop an efficient warehousing, Trade Execution and Collection operation that meets the company & principals standards and ensure that the company's warehouses & delivery infrastructure meet the company's short and long term business needs.    

Sharing & aligning the required infrastructure and organizational needs with the Logistics & Customer Service Department Head, up-date, monitor the damages allowance on a monthly basis, and efficiently execute the operational plans / management within the approved budget.

Track warehousing & transportation costs.

Ensure 100% compliance to Operational and Fixed Cost Budgets assigned. Monthly Variance reporting to CS&L Head

Motivate, and Develop the warehouses operational personnel, building a challenging and enthusiastic work environment to ensure a sustainable level of high individual performance necessary to achieve the departmental targets.

Ensure that the warehousing operation work efficiently to meet the monthly business expectations.

Ensure that warehouses customer service level meets all the customers (External / Internal) expectations according to the department customer service targets to achieve the department objective of delivering the right product at the right time

Ensure 100% accuracy of entries in Materials Management (MM) Module, Sales and Distribution Module (SD) and Finance (FI) Module in SAP.

Monitor the inventory control system and the scheduled (Daily / Weekly / Monthly) checks to ensure meeting the departmental inventory management targets.

Monitor entries for cash/bank payments & receipts and entries for sales and purchases.

Logistics  Management

Lead, develop the warehouses QA program and ensure that the whole warehousing and delivery operations meet the company & principals QA standards in order to achieve the department objective of delivering the right product at an excellent condition.

Ensure 100% compliance to company’s Policy and Procedures, with Zero High risk area in  Audit reporting.

To deal with Labour Department, EOBI, ESSI, Health Departments, Police etc. as per need.

Please send your resume at farrukh.siddiqui@eswpak.com before March 10th 2012 in WORD FORMAT .Incomplete or Irrelevant CVs will not be entertained. Please mark the title of the designation and the preferred city applying for in the Subject line